Practical AI automation for small businesses — agents, chatbots, workflows, and the future of work.
In early May 2026, both OpenAI and Anthropic announced enterprise consulting ventures. The pivot says more about AI's real bottleneck than any new model release.
April 2026's Copilot Studio update added admin-approval, A2A communication, and a usage estimator. The interesting part isn't the features — it's what it says about agent maturity.
Three real categories where AI saves SMBs measurable time today — and one place it's still oversold.